I was recently invited to be part of a round table discussion on all things online...
The round-table debate covered the future of intermediaries in an industry in which the supplier and consumer are ever more closely connected through technology.
With Google’s proposed takeover of software firm ITA in the US, intermediaries look set to come under greater pressure. Could loyalty schemes and social media be their salvation?
The round-table debate covered the future of intermediaries in an industry in which the supplier and consumer are ever more closely connected through technology.
With Google’s proposed takeover of software firm ITA in the US, intermediaries look set to come under greater pressure. Could loyalty schemes and social media be their salvation?
Round-table attendees
- Alun Williams, Tui UK e-commerce director, Tui UK
- Marianne Sammann, general manager UK&I, Lufthansa
- Drew Robinson, sales and distribution general manager, Virgin Holidays
- Douglas Acton, sales director, Von Essen Hotels
- Tony Berry, director industry and air fare distribution, HRG Stephen Line, SAS UK
- Jim Zalles, senior managing consultant, IBM
- Maarten Oosten, senior analytical consultant, SAS